Voigt, Klegon & Rode will be presentating at the

Care Providers of Minnesota 2009 Convention and Exposition

November 16-18, 2009

Monday, November 16th

2:15 p.m. - Robert Rodè and Greg Leahy - Success in the Business Office.

Together, the presenters will explain and demonstrate ways to maximize the efficiency of your day-to-day operations in the business office. Topics will include reviewing billing policies, MNITS functions, hospice patients, legislative changes, admission and preadmission screening, collection of difficult accounts, and effective communication with your county workers. Mr. Rodè will explain what your legal options are regarding delinquent accounts.

3:45 p.m. - Michelle Klegon and Tiffany Sanders - "Charting" Personnel Files: Great Tips to Avoid Employment Actions.

In these challenging economic times, employees may be more tempted than ever to sue employers. With increasing constraints on already tight facility budgets, employment litigation comes at a high cost. Learn valuable tips to avoid employment issues before they begin, handle employment issues when they arise, and effectively "chart" your employees' files to defend against an employment lawsuit. Michelle Klegon and Tiffany Sanders will impart practical and common sense advice to help your facility improve employment relations and avoid employment litigation. Ms. Klegon and Ms. Sanders will also share strategies for diffusing employees’ litigious thoughts and creating harmonious working environments.

Tuesday, November 17th

3:30 p.m. - April Boxe and Liz Pushing - Innovative Ideas to Recession Proof Your Facility.

In this session, April Boxeth will provide valuable legal tips on how to prevent aged accounts receivable. Liz Pushing will provide practical advice for accounts receivable staff regarding information needed upon admission, as well as ongoing information needed from family members and residents to avoid unpaid balances. Ms. Pushing will also provide helpful strategies to collect from responsible parties, third party payors such as insurance companies, HMOs, Medicare and Medical Assistance. The speakers will offer useful tips to pursue outstanding claims in probate, to secure liens against property and to pursue claims in conciliation court.

Wednesday, November 18th

9:00 a.m. - Susan Voigt - Legal Issues in Moving the Elderly Along the Care Continuum.

From independent housing to hospital care and in-between, providers move clients, tenants and residents to and from different settings. When a tenant requires more care, how do you get them to move into the nursing facility? When a family member interferes with the home care services, how do you get them to cooperate or move the client? What about the resident that needs less care but will not leave the skilled nursing facility? Moving people back and forth along the care continuum is difficult, but must be done daily. Get some practical tips on how to move elderly along the care continuum, how to meet their needs and maintain their rights to choose their setting and their provider. Learn the legal requirements for moving a tenant from housing, or a resident from a skilled nursing facility, and how to document your great job in successful placement.